HOW TO ORDER
We know there are enough hoops to jump through when planning your big day, so placing an order with us is super-simple.
We just need you to email us at firstname.lastname@example.org outlining a few details:
a. The design you would like to order.
b. The printing process/es you would like used on your stationery.
c. The ink or foil colour/s you would like the order printed in.
d. The quantities of the items you would like to order.
e. The paper you would like each item printed on.
f. The wording you would like used on each item.
g. Whether you require our standard or expedited turnaround.
We then forward you an invoice which can be paid by bank transfer, or by phone using a credit or debit card.
Due to the time, care and attention that goes into creating your proofs, we require full payment before undertaking any artwork.
You can read a little more in-depth about what happens when you place an order below, and learn all about the printing processes here.
IN A LITTLE MORE DETAIL
we like to be thorough
Getting involved in the letterpress or hot foil action is dead easy. Here’s how;
Deciding on your invitation suite is a big decision, so requesting a sample allows you to be completely confident in your choice. If you have any questions at all, we’re on the end of the phone, or you can pop us an email.
Once you are certain you have made the right choice, we just need you to email us confirming the details of what you would like to order. (Please see our a-g above!) Please do remember that we work directly from the wording you send us, so please ensure it has been double-checked for any errors. This will save the need for additional proofs.
Once we have all this information, we can forward you an invoice and payment details.
As so much work is involved in perfecting our designs, full payment is required before we get things underway.
Once we have received payment, we will send you a confirmation of your order. We will then get to work, beavering away on your personalised proof, which will be emailed to you in PDF/JPEG format within 3 working days. The nature of letterpress means we are not able to send you physical proofs of your artwork, so we work digitally.
Any tweaks or changes can be made at this stage, so we can ensure you’re completely happy before we go to print. Two revisions to the proof are included in the price of your invitations, however, you will be charged £15 for any further revisions, so make sure you are happy with the wording before you place your order.
Before giving us the go-ahead to print your order, it’s really important to have checked your artwork thoroughly. We will print directly from the artwork you approve, so any errors that have slipped through the net will appear on your printed goods.
When you are certain you are happy, please email confirmation to set the printing wheels in motion.
You can learn more about what happens when you have approved your artwork here, but in short, we get things underway with meticulous attention to detail.
If you have opted for our standard turnaround, your order will be printed, guillotined, packaged and dispatched to you in 10-15 working days from your approval to print.
Our expedited turnaround will have the order dispatched to you in 5-7 working days.
All our U.K. orders are sent by a tracked, next working day courier service. A signature will be required on delivery.
Need international shipping? Pop us an email and we can confirm the details.
What’s not to like! We love to know when the little beauties land on your doorstep, and receiving feedback is an important part of us staying on top of our game, so please do drop us a line once they’ve arrived!