How to order | Strawberry Sorbet
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how to order

THE SHORT VERSION…

 

Placing an order is simple. We just need you to email us at info@strawberrysorbet.co.uk outlining a few details:

a. The design you would like to order.

b. The ink colour you would like the order printed in.

c. The quantities of the items you would like to order.

d. The wording you would like used on each item.

e. Whether you require our standard or expedited turnaround.

We then forward you an invoice which can be paid by bank transfer, or online using a credit or debit card.

Due to the time, care and attention that goes into creating your proofs, we require full payment before undertaking any artwork.

We will also send you a link to an online form which we will need you to fill in. This is just so we have all the details of you and your day, and most importantly the delivery address for your order.

You can read a little more in depth about the order process below, and learn all about the printing process here.

 

IN A LITTLE MORE DETAIL

 

Getting involved in the letterpress action is dead easy. Here’s how;

1. request a sample

Deciding on your invitation suite is a big decision, so requesting a sample allows you to be completely confident in your choice.

 

2. placing your order

Once you are certain you have made the right choice, we just need you to email us confirming the design, ink colour/s and quantities of the items you would like to order. We will also need you to specify if you require our standard or expedited turnaround, and forward us the wording you would like used on each item.

We work directly from the wording you send us, so please ensure it has been double checked for any errors. This will save the need for additional proofs.

We will then forward you an invoice and payment details. As so much work is involved in perfecting our designs, full payment is required before we get things underway.

 

3. proofing your artwork

Once we have received payment, we will send you a confirmation of your order. We will then get to work, beavering away on your personalised proof, which will be emailed to you in PDF/JPEG format within 3 working days. The nature of letterpress means we are not able to send you physical proofs of your artwork, so we work digitally.

Any tweaks or changes can be made at this stage. One revision to the proof is included in the price of your invitations, however you will be charged £15 for any further revisions, so make sure you are happy with the wording before you place your order.

 

4. artwork approval

Before giving us the go-ahead to print your order, it’s really important to have checked your artwork thoroughly. We will print directly from the artwork you approve, so any errors that have slipped through the net will appear on your printed goods.

When you are certain you are happy, please email confirmation to set the printing wheels in motion.

 

5. printing and delivery

You can learn more about what happens when you have approved your artwork here.

If you have opted for our standard turnaround, your order will be printed, guillotined, packaged and dispatched to you in 10-15 working days from your approval to print.

Our expedited turnaround will have the order dispatched to you in 5-7 working days.

All orders are tracked, and sent by courier or Royal Mail Special Delivery. A signature will be required on delivery.