Need to knows | Wedding Stationery | Strawberry Sorbet
20777
page,page-id-20777,page-child,parent-pageid-20364,page-template-default,ajax_fade,page_not_loaded,boxed,,select-child-theme-ver-1.0.0,select-theme-ver-2.5,wpb-js-composer js-comp-ver-4.4.3,vc_responsive
 

need to knows

lead times

Calm and relaxed, or in a blind panic? We offer two speeds of turnaround, standard and expedited.

standard turnaround

From receiving payment for an order, digital proofs will be with you in 3 working days. (This is likely to be a little longer if we are working on a bespoke design for you. Please enquire for more information). We do not go to print until we have had your emailed approval to do so. Once you have given us the green light to print, the completed order will be dispatched to you in 10-15 working days.

expedited turnaround

If you are in a bit of a rush, letterpress is still a possibility with the express option. From receiving payment for an order, digital proofs will be with you in 3 working days. From your approval to go to print, the completed order will be dispatched to you in 5-7 working days. The availability of this service is dependent on our production schedule, so please ensure you contact us to see if we can help you prior to placing your order. There is an additional charge of £55 per ink colour printed to expedite your order.

delivery

uk delivery

Orders being sent to a UK address are dispatched on a next working day service, and are delivered by courier service or Royal Mail Special Delivery.

All deliveries require a signature on receipt, so if you aren’t likely to be at home, delivery to a work address or friend or relative may be a good idea.

international delivery

International delivery is no problem at all. Please contact us with the full potential delivery address and the quantities of items you would be looking to order, and we can give you a quote. You may be liable to customs charges in your country, so please check this before ordering.

payment

As so much work is involved in perfecting our designs, full payment is required before we get things underway for you.

Payment can be made by bank transfer, (the details of which can be found on your invoice), or online using a credit or debit card. Payment by credit or debit card is handled through a secure server, which means we never have access to any of your payment details.